Privacy Policy | Ron Toh Property

1. Who collects your data

Personal data submitted through this website is collected by Ron Toh (REN 77437) of GT Nelson Realty Sdn Bhd E(1)1836, in compliance with the Malaysian Personal Data Protection Act 2010 (PDPA). Your data is not collected by, or automatically shared with, any property developer. This website is not owned, operated or managed by any property developer.

2. What is collected

Enquiry details you provide: your name, WhatsApp / phone number, the project you are interested in and any message you write.
Contact you initiate: when you tap a WhatsApp link, call or email, Ron receives whatever you choose to send, together with your WhatsApp profile name and number or your caller ID.
Basic technical data: this website does not currently run any analytics or advertising tags. The hosting provider may keep standard server logs (such as IP address, browser type and pages requested) for security and to keep the website running.

3. How the enquiry form works

The enquiry form on this website does not store your details on this website. When you submit it, the form opens WhatsApp on your device with your enquiry pre-filled and addressed to Ron Toh (+60 18-328 8772). Your details reach Ron only once you press Send in WhatsApp. WhatsApp is operated by WhatsApp LLC / Meta and handles messages under its own privacy policy.

4. How your data is used

To respond to your property enquiry and provide the information you requested (for example e-brochures, pricing and availability).
To arrange show-unit viewings or booking appointments where you request them.
To share your details with the relevant developer’s sales office only where necessary to process a viewing or booking that you have requested.
To keep records required of a registered estate agency.

Your details are not used for unrelated marketing without your consent.

5. Disclosure

Your personal data will not be sold or shared with unrelated third parties. It may be disclosed only to GT Nelson Realty Sdn Bhd as the registered agency, to the relevant developer’s sales office or a banker where you have asked for a viewing, booking or loan referral, or where disclosure is required by law.

6. Cookies and third-party services

This website does not currently use analytics or advertising cookies or tags. The embedded Google Map and the Google Fonts used for the text are served by Google, which may log those requests or set its own cookies under Google’s privacy policy. You can control or delete cookies through your browser settings. If measurement or advertising tags are added in future, this policy will be updated to say so.

7. How long data is kept

Enquiry details are kept only for as long as needed to respond to your enquiry and to complete any transaction you proceed with, or for as long as the law requires records to be kept. You can ask for your details to be deleted at any time.

8. Your rights

Under the PDPA you may request access to, correction of, or deletion of your personal data, or withdraw your consent, at any time by contacting Ron Toh at +60 18-328 8772, or through GT Nelson Realty Sdn Bhd at gtadmin@gtnelson.com.my or +603-8787 8569 (13B, Jalan Perdana 10/10, Bandar Pandan Perdana, 55300 Kuala Lumpur, Wilayah Persekutuan, Malaysia).

9. Business information

Ron Toh Property is an independently operated property information and marketing website managed by Ron Toh (REN 77437), a Registered Real Estate Negotiator under GT Nelson Realty Sdn Bhd (E(1)1836). This website is not owned, operated or managed by any property developer. All development names, trademarks and project information belong to their respective owners. Ron Toh Property is not an official developer website unless expressly stated and supported by written authorisation. Full registration details are on the Agency & REN Information page.

10. Changes to this policy

This policy may be updated from time to time. The date at the top of this page shows when it was last revised.